Providers and processing
Version: 2026-10-29.2
Scope of this list
Functional inventory based on Trialinx integrations. It does not certify that all services are active, contracts executed or a particular study controller's authorisation obtained. Legal entities, locations, retention and safeguards must be completed in the processing annex before processing. Request your applicable annex at contact@trialinx.com.
Neon
PostgreSQL storage of accounts, studies and history.
Vercel
Application, functions, logs and AI Gateway; Analytics/Speed Insights subject to preferences.
Proveedores de modelos / Model providers
Approved models/routes: code supports OpenAI and Anthropic. Actual use requires configuration and review; listing a provider does not enable it.
Upstash Redis / QStash
Rate limiting and queued jobs when configured; metadata and payloads require review.
Ably
Authorised realtime update and notification channels.
Resend
Account, enquiry, invitation and notification email; content and delivery metadata.
PostHog
Optional usage measurement with pseudonymous identifiers.
Google Analytics / Meta
Optional public-page measurement when configured and authorised.
Google / LinkedIn
Social sign-in identity when that method is chosen.
Cloudflare Turnstile
Registration abuse prevention when configured.
Polar
Checkout, subscriptions, billing and customer portal.
Changes and roles
These services do not all have the same legal role. The annex distinguishes subprocessors, independent controllers and optional technologies. Subprocessor changes follow the agreed authorisation, with advance information and objection where applicable. European storage alone does not exclude international support access.